So, don't be shy with them at the box office. Yes! Still looking for answers? I log in and completed checkout only to realize that when logging in, the system changed my theater selection. Amazingly the purchased showed up. Is the ratings system a law? Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. Applications reviewed and accepted throughout the school year. When I purchase tickets online, it requests a zip code, but what if you're from Canada? They issued me a credit and the credit did not work! Check balance. No, the rating system is strictly voluntary and carries no force of law. Yes. Your Fandango A-list tickets should be in your A-list reservations. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres You may select from a range of shipping options including USPS and UPS. It is Regals policy to support the MPAA ratings system to the fullest extent possible. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. I think Fandango is good only if you wanted to go see a highly anticipated movie on the premiere date and you wanted to secure a seat to the movie. Companies can ask for reviews via automatic invitations. They can only be used in the country they were originally purchased. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). How can I find a copy of my confirmation email? MPAA View our, Yes. Especially if it has anything to do with Fandango. DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. Press I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. After now losing $30 for no reason, they had the nerve to say thanks for your understanding and I hope you continue to use our service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. What actions has Regal taken in regards to the coronavirus? Submitting a film is purely a voluntary decision made by the filmmakers. When I was able to get on website it appeared that my purchase of tickets did not go through. There's no true rhyme or reason On one day you can log onto your account and purchase tickets and the next time it won't allow you to log onto the site. Select why you want to continue (Refund or Exchange) The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Anyone can write a Trustpilot review. Completely fraudulent activity. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. Enter the payment details you used for paying for the tickets, Choose whether you would like to send the demand letter yourself or have DoNotPay do it for you. I received a Fandango giftcard for Christmas. Before leaving the auditorium, please check around your seat for any personal belongings. Our "bookings" (contract with film companies) are for one week only. Last year while grocery shopping I was picking up my kids some Yocrunch Yoplait yogurt and on the back of the yogurt was a promotion of receive $5 off a movie ticket on Fandango by purchasing 8 single individual Yocrunch yogurt in the same transaction, so I decided to try it out. So I contacted AMC. Enter your details in the chat box and complete your refund request. Not your exact scenario but I once had a fandango transaction time out mid purchase and never got a confirmation number. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Doesn't do anyone any good to get a reply 2 hours or more later. Verification can help ensure real people write reviews about real companies. I selected a theater and movie and went to checkout. Login to your Regal Crown Club or Regal Unlimited account. Do not use them.Mike. Phone # on the card went nowwhere, so I googled them. Card would not work. Please note that for tickets purchased at the box office or online, please reach back out directlyto the local theater you were going to visitprior to the showtime, and ask for a Manager to initiate a refund. Over the next couple of days, friends asked to make reservations at different times and I used my A-List to accompany them (Sunday and Monday showings). Please call theatre for any local restrictions. Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. Senior tickets are valid for adults 60 years and older. Impossible to get a hold customer service over phone. I lost my Diamond Rewards Card--what do I do? These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. Had a similar problem too, but haven't fixed it yet since I don't know who to call. You can check your Fandango refund status by contacting its Customer Support team via the contact form on the website. I have reached out to customer service multiple times with no response. I sent another email to their help desk and no reponse. I was on website and looked at tickets for a movie. The cost was $12.00. Paragon Theaters is proud to be a partner of Fandango. Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. I tried to immediately request an exchange or refund but customer service would not answer chat and the posted movie time was 5:00 and it was 5:03. The number you need to dial is the number of the theater you bought tickets for. 1. Gift card orders cannot be delivered to PO Boxes. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does providehearing-impaired guests with the option of using adevicethat enables close captioning for our films. We may also accept certain theater partners' gift cards for their theaters. Do You Sell Group Tickets? For some reason, it showed 3 Avengers reservations, even though it should only show 2. We also use LouAnn Pop N Light popping oil (coconut oil) and LouAnn Buttery Topping for our popcorn, which are both gluten free. IMAX Of course, they say the same thing as before and to contact Fandango. In the end, the person who scans/rips your ticket to let you in was able to scan my AMC code and see the ticket assigned to my account, so I was able to go see the movie. Go to Cinemark :). Do the ratings indicate if a movie is good or bad? 2023 . PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Can I Purchase Tickets atFandango? Employment This was a horrible experience and customer service was none. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. In certain markets, film studios sometimes allocate films among theaters in that area. You can check your gift card balance here. The only tickets showing on my account history on Fandango are the ones I actually want. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. The Paragon Village 12 no longer has a dress code, as of January 31, 2018. When I click the link to print my tickets, the page comes up only as text. No. Yellow Tickets are not valid in California, New York or New Jersey. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. Never ever deal with these people. They lied and said that there had been a report of fraud and they refused to give me my money. You must be 21 or older to purchase tickets in Balcony and Director's Suites. Sign up for our e-showtimes by clicking on the email icon on our website home page. Child tickets are for ages 2-12 . Purchase Receipt / Order Confirmation Number Your online ticket orders can be viewed in your My Account. Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. FANDANGO Nightmare Company. Fandango Just ridiculous. You can purchase tickets with cryptocurrencies on our website by selecting BitPay during checkout. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Senior prices vary by theater. I complained bc the other 2/3 spots are also taken by Avengers tickets and they sent me 3 vouchers. Fandango does not offer partial refunds either. DO NOT EVER USE FANDANGO - YOU WILL REGRET IT. All passes are at the box office*. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. You can receive refunds for tickets up to 60 minutes before the showtime. There are no refunds after the printed showtime. Since I did not cancel my tickets before the movie the refused to refund tickets. All tickets purchased with a gift card are non-refundable and cant be exchanged for any kind of credit. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. Oct 28, 2015. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. Activate card. Please see one of our theatre managers if you have any questions regarding 3-D films. You can check your Gift Card balance anytime. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its. HORRIBLE. Called customer service & the recording stated they had a wait time longer than 5 minutes & I opted to have them call me back. Present the barcode on your phone to the usher at the theatre for admission. I cancelled my movie tickets and there was some type of glitch because it didn't go through. What is Your Rated R Policy? They would rather lose customers who have been using them for 10 + years than giving a credit. I can promise you !!! If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card. Can I give them negative stars: yes they are as awful as people say. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. Extremely hard to get a hold of once purchased. Recliners At that point, locate the movie you are inquiring about and click on a showtime. There Is Plenty DoNotPay Can Help You With! You should take this into account when requesting a refund since your request needs to be submitted before the show starts. They issued me a credit and the credit did not work! in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . It goes against our guidelines to offer incentives for reviews. I can guarantee you. When I went to the website to enter the codes, their system was down. Always look for the "No Passes" or "Special Engagement" description next to the film title. Basically, made one order over Fandango with A list, but during payment submission the website crashed. Guest Services At Cinemark | We Are Here To Help This page will provide you with a list of our theatres, sorted by state. Paragon follows the MPAA guidelines for rated R movies which states:
G - General Audiences-- All ages admitted. What criteria do they use? Need a receipt? It cant be retrieved or turned into any kind of credit. Agency Kitchen *3D Upcharge. To guarantee your are able to get tickets before they sellout, we offer the convenience of purchasing tickets (and at most locations reserving your favorite seat) in advance online. I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. When I click on the link, the webpage comes up only as text. If you have an AMC gift card that begins with 6006, please email photos of the front and back to giftcards@amctheatres.com for a replacement card. Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. ticket-taker) and scan the QR code on your ticket confirmation page. Paragon Theater's VIP Lux Box seating are the only recliners in the auditoriumswith a QR code that when scanned will allow our guests to order concessions/food/or drink directly to their seats with table service. (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. 2018-02-10. false. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. Precious metals are still not accepted. Bought 4 tickets using a gift card & balance going on my credit card. Will book directly with theater from now on (unfortunately owned by the same company as Fandango :-(. Select a movie and showtime, and then proceed to purchase the ticket. Select "My Tickets" to see your upcoming movies and showtimes. During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. What time does the theatre location open? In this case, you'll likely have a barcode or QR code from the confirmation e-mail sent from fandango. We will fax your bank on your behalf and, if you so choose, contact Fandango for you. Site shows the same bad phone #. Eventually, I settled for tickets at a local Regal (only one with IMAX in the area). This is illegal and I will not just forget and move on. PG - Parental Guidance Suggested -- Some material may not be suitable for children. No images. And you NEVER get the "forgot your password" email. No children 6 and under are allowed into a "R" rated movie. Sit back and relax while we do the work. If you wish to exchange your ticket, you get the VIP+ points accordingly. For assistance, contact a staff member. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. Buy movie tickets in advance, find theater showtimes, view trailers, read reviews and more at Fandango. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. Click on the link you can find under a headline Refund/Exchange, Enter your email address and the confirmation number, Select why you want to continue (Refund or Exchange). For questions about gift cards check out or Gift Card FAQ. Who gives movies their ratings? There are certainly a handful of movies I would like to see before then, so hopefully this gets resolved. Purchased Tickets for Wrong Theater? A patron desiring to purchase multiple tickets must provide a valid photo I.D. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Substitute Custodian - Walnut Creek School District - Northern Would it be better to quickly delete both reservations and then go and get the better seats before they vanish, or is it possible to transfer my AList free movie to the completed out of pocket purchase? If you need assistance for any reason, please ask one of our theatre personnel for assistance. Please visit your local theater's page for specific ticket pricing. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. You can find more information about the wallets that BitPay supports, This site is protected by reCAPTCHA and the Google, AMC Gold and Silver Experience Tickets here, http://www.amctheatres.com/exchange-tickets-terms, https://www.amctheatres.com/exchange-tickets-terms. No, you cant. I was able to save $5 on a movie ticket, but I also had to pay a convenience booking fee of a couple dollars for each individual ticket, so depending on how many tickets I had to buy would depend on if I actually saved any money with the promotional code by using Fandango. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. The next day I notice charge on bank account. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. The showtimes will be emailed to you on Thursday morning (and you will receive a free popcorn coupon via emailwhen you confirm your subscription.. be sure to check your spam folder!). Have a credit on a VIP card but can't use . A month -several emails, 4 phone calls later- still no help! Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. Their credits DO NOT WORK when you go to book tickets. What Does the Fandango Refund Policy Say? The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. Have you tried pulling up your order/confirm on the mobile app? What other gift can provide action, drama, comedy and Junior Mints? All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. Click on the link you can find under a headline Refund/Exchange. Accidental Order? Ticket purchases are only valid for the location and film that is printed on the confirmation page or printed tickets. Their response was that the promotion had ended, nothing they can do. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. You can also purchase online with Apple Pay, Google Pay, PayPal, and BitPay. Health & Safety Action In Regards to the Coronavirus. There's a little square with the broken image . Claim your profile to access Trustpilots free business tools and connect with customers. Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. VIP+ Program Terms | Fandango Please check your local theater under the Ticket Pricing tab. Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. I heard that if you get tickets of Fandango you get a QR code - Quora Minutes. When I click on the link, the webpage comes up only as text. fandango confirmation number lookup I went to Applebee's twice and earned 3 TOP GUN tickets. They probably make more money scamming than selling tickets!!! I had a line of people behind me and had to by tickets again to get in. How are state attorney generals everywhere not investigating this company?? Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. The theater wouldn't accept Fandango tickets for a refund. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. I tried texting and emailing Fandango to no avail. All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. No. Ticket Policy | Fandango It was not the theater I had selected and we realized that when they could not scan the ticket code. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . We are phasing outour cards and moving to a virtual rewards program so it is unncessary for you to have a card. REG will not sell tickets to any person under the age of 17 (18 where applicable). General admission for all adult tickets purchased for performances during matinee hours. Do You Offer Hearing Devices? With 3 reservations full, you can not buy any tickets until one is freed up. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Someone needs to shut them down if they cant do better than this. Selected candidate will need to pass strength testing with the Contra Costa County Schools Insurance Group and clear a fingerprinting background check prior to hire confirmation. When I talked to the rep, he said THE PROMOTION IS OVER AND THERE'S NOTHING I CAN DO. Can points be added for movies I saw before I registered for Diamond Rewards or if I forgot it? How Do I Apply For aJob? If you prefer calling, you can request a refund on the phone. Donation requests must be submitted at least 8 weeks before an event. Do not waste your time purchasing from Fandango. Before purchasing, we urge you . Never ever deal with these people. Absolute nightmare company! This company needs to be shut down, so many horrible reviews and nothing is being done to protect the consumer. For some reason, it showed 3 Avengers reservations, even though it should only show 2. View recurring transaction details for previous monthly payments. While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. Reverse Phone Lookup - National Phone Number Registry Children 6 and under are not allowed to attend Rated R features. That's right - all registered Diamond Rewards members earn a free ticket* on their birthday! 2006-2023 Viewpoints. Fandango.com Reviews - Viewpoints.com Why do you charge a booking fee? Being a single person, and actually enjoying going to the movies alone, I happily used my $25.00 (Birthday) Gift Card when I went to see Maverick. What you get with the VIP account, besides the option of a refund, is the possibility of exchanging your tickets. All rights reserved. Can a rating be changed? My gift card had not been used and I know that for a fact because the pin was still covered when I tried to use it. Yellow Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. There customer service is terrible. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. Do You Offer Parties & Private Events? I was able to make a reservation immediately! Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Does my theatre offer a student discount? As it takes up to 72 hours for you to receive a response, you can submit your query via. Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. They called me back 3 hours later at 1AM. They do not call back as promised. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). I used Fandango to purchase tix for the new Star Wars movie. They told me they could not cancel the ticket as it was a Fandango purchase and was showing as valid. Extremely hard to get a hold of once purchased. Where can I find the Regal Crown Club FAQ's? SCAM LIKE: Attempted to use the fandango site.
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