Front row or on the aisle? Theres so much to see. Were you able to fix it? I shall try that on Monday after the show. Mine wasn't working earlier, but just checked and now showing in the events section. I logged into the website and it still said the same thing. Solved: Cannot see tickets in AXS App - StubHub Community I had to try get them on chat again and never got to talk to anyone. PSA: Be careful using AXS when purchasing your tickets We often link to other websites, but we can't be responsible for their content. Please answer. This also did not work. I cannot log into the main AXS page on the AXS website. For more information, please see our Privacy Policy. Then I received 2 notifications from my bank for 2 separate large transactions. Also, it is not loading any events. And waited. Anyone else's tickets disappear off of AXS? I dont normally do app reviews, but this one frustrated me. So basically quit your job if you want to enquire about your ticket. AXS Mobile ID Ticketing FAQs | T-Mobile Arena So basically I got scammed out of $250. I cannot access the tickets I just bought! Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. AXS Tickets: I have a ticket on AXS Mobile ID. It does not say Doe. Panic over. Job Application for IT Specialist (Field and Desktop) at AXS You dont care about customers or their needs and it shows in all of your actions and words. Yup happened to me too. I never heard back! AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. Hour long customer service wait with no live person interaction. listed the best and took a break. Then I heard nothing else from support. I cannot Sign in. Thanks for the review and enjoy your event! These tickets are non refundable so I am out $200. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. Im trying to sell the missing order as it was made in error. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. axs - Home - Facebook Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. I never write negative reviews but this is the worst app I have ever tried to use. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Zero stress. Is it my iphone? Seamless transaction, everything worked out perfectly and no issues getting in. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. I tried to shared all three tickets through AXSTickets and neither party was able to revive them. My email was missing a . On the day of event I reached them at last at mid day and they said they will look into it and get back to me. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. I will do everything I can to NOT buy tickets from AXS in the future. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. Be safe from hackers and unwanted bills. Create an account to follow your favorite communities and start taking part in conversations. On buying some items, every consumer can just put in a small quantity of money. When I've bought tickets from AXS before they took a few days to show up in my events. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Can transfer over AXS app. This helps prevent ticket touting and help combat illegal counterfeiting. The next day I got the same email twice simultaneously. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. It never comes. AXS Tickets does not seem very safe to us. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. I can log in to the website, but not the mobile app. EASILY SELL YOUR TICKETSPlans can change. How do I create an AXS account? I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? There is no error indicated but I am unable to complete purchase. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. To download, simply open and view your tickets in the app. The absolute worst and most unprofessional app i have ever used. Tickets for Wed 22nd March 2023 at The O2 London. I have the confirmation email from AXS so I know I'm using the right email. Also, it makes no difference if you use AXSTickets or the website. Get started today. The only problem is, Im not using Safari so it should make a difference. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Especially if you cant even get it for work properly. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. Later it logged me out and I logged right back in. TICKETS I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. Created an AXS. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. I am so sad and frustrated. Works fine on my computer. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. Still no success. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. I have lost 8 tickets so far 4 more are today. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. Tbh, it is a great app. . The use and ease of AXSTickets was phenomenal. Today, My 2 tickets has dissapear in My Events Section. cant go, and more. DO NOT USE AXS! I was not aware I had already completed my purchase and was charged $181. Im going to recommend Red Rocks find another ticket vendor! Does not recognize sign in and unable to change password. They show up on website though. AXSTickets is absolute garbage!!! Our 2022 Transparency Report has landed I requested a password and followed the instructions, but that didnt resolve the situation. So far, my experience has been seamless. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. Conversation There could be a delivery delay. Create an account to follow your favorite communities and start taking part in conversations. What is wrong with the App, if I delete it and reinstall will I lose my tickets? This Clears both data and cache. Very disappointed. Mobile app not able to log in. I figured this out all on my own no thanks to their support team. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. I can log in on my computer but not on the AXS app on my phone. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. If so, how? Went online and I saw that my tickets were available but I still didnt see an actual ticket. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. Plans can . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. Info LER - Magazine d'actualit Ordered tickets from stubhub was told they'd be in my Axs Account. Twice this week my family has tried to transfer tickets from one AXS account to another. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. App not working? Entering The Venue How do I get into the venue? Now, put your network on 4G e.g. If they pay you now, there's no insurance for them if the new owners are refused entry. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. There is no fee for transferring seats and you are allowed unlimited transfers. The hassle with trying to login is just ridiculous! I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. They hold your money forever if there is any issue with your event or if you sold your tickets. Press J to jump to the feed. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. My Axs app will not completely load, it says loading more events, but nothing happens. Thats why I download AXSTickets to help me to keep sign in. AXS TicketsJust purchased row * tickets for Halsey at Red Rocks First of all their customer service is terrible. As soon as I select buy tickets the next page fails to fully load. No content will load on the Iphone App. If you have just bought your tickets and aren't seeing them in your account, hang tight! I am concerned as the show is coming soon. After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. Are you having issues? Really?!!!. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. The gig has not been cancelled we just chose not to go. Thats not all! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Presumably you agreed to the "ridiculously high" selling charge before confirming? Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. Too bad it makes you give AXSTickets at least one star on the review. AXS | Complaints | Better Business Bureau Profile I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. avoid getting your tickets via this app at all costs! I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. cant go, and more. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Their customer service is also by far the worst i have EVER experienced. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. IOS 16.2 on Iphone 11. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. Various News: AEW Announces Meet-And-Greet Ahead of Tomorrow's Rampage Buying Tickets - AXS Help Center Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. I constantly had to check everyday because it would log me out everyday. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. AXS FAQs NOT RECEIVED MY TICKETS FOR TONIGHT Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. then to me it seems something is missing from the transaction. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. AXS App FAQ | Crypto.com Arena Reddit and its partners use cookies and similar technologies to provide you with a better experience. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. I have to agree with everyone here, on the catastrophy of this AXS App. AXSTickets communications are confusing. Lets try again., - Unable to sign in after downloading the app. My axs app on my iphone is not working. Bakersfield City Ballet to perform 'Swan Lake' at Fox Theater After several tries, the link DOES NOT WORK. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. I tried this for a couple days until I decided to email support. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. find great events near you, buy 100% official tickets, sell your seats if you Justuseapp Safety Score for AXS Tickets Is 13.2/100. The first time, was for. With the AXS app, you can. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. Tap for tickets to see the artists and teams you love. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Even the emails disappeared. What does face value mean? Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. DISCOVER GREAT EVENTSTheres so much to see. Plans can change. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. Thanks!. Tap for tickets to see the artists and teams you love. I can't see my tickets in the AXS app - AXS Help Centre Not true! AXS tickets can vary in pricing depending on the size of the venue. After the concert I ask a staff member what's up, and they say the meet and greet was before. With the AXS app, you can I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. The show is tonight with no way to access my account or update my password. Get The Big To-Do. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . Wondering if they took them off to change dates. What is the deal with this thing? My AXS app is not working!! What is a Pre-sale? I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . Follow the AXS Tickets iOS app troubleshooting guide Here . After entering credit card info (correctly) the next button never lights up to proceed to billing address. Sports and arena events will usually be the most expensive with the best seating options topping $150. 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